News

New Patient Management and Online Bookings Systems Coming

This weekend we are changing over our Patient Management System (PMS).

We’re excited about the new system and its improved functionality, which will serve us well into the future!

The change also means we will be transferring to a different provider for our online bookings system.

While all this is occurring, we will be:

  • closed on Friday 25 (which is a public holiday) and Saturday 26 September, to allow for data transfer over the long weekend (25-27 September).

  • temporarily disabling our online bookings. This service will be unavailable from 12noon on Thursday 24 September. We apologise for the inconvenience; we’ll reinstate this service as soon as we can. In the meantime, you can call us on 9481 5744 to make an appointment.

 

When we reopen on Monday 28 September, our new PMS will be live!

Online bookings won’t be immediately reactivated though. Keep an eye on our social media channels for notification of its return, hopefully later in the week.

While we’re doing everything in our power to ensure the process runs as smoothly as possible, please be patient with us during the transition to our new systems, and if there are any teething issues once they go live.

System Update graphic
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